Home
Showroom
   2010 H-D® Bikes
   New In Stock
   Used H-D® Bikes
   Used Metric Bikes
Dealer Info
   About Us
   Our New Face
   Map/Hours
Online Shopping
   T-Shirts
   Shopping Cart
   eBay Store
   Your Account
Dealer Services
   Service
   Parts Dept.
   Financing
   Specials
Customer Corner
   Calendar
   Events
   Photo Gallery
   Guest Book
   Employment
   Links
H-D.com
HOG.com
Crow River HOG
   HOG Event Photos
   Newsletters
   Membership
Email Us

Buy your
T-shirts online today!




Career Opportunities

Parts & Accessories Associate

 

Service Department Support

 

·         Interface with Service Technicians and ensure their Parts and Accessories needs are being met.

·         Take service technicians’ orders for parts and fill them as fast as possible.

·         Assist service technicians in determining parts & accessories requirements for individual jobs.

·         Recommend related Parts and Accessories, which may be required for a job.

·         Supply cost of parts information on repair orders.

·         Update inventory control system and parts catalogue.

 

Customer Service

 

·         Notify service personnel when special parts or back-ordered parts are received.

·         Maintain cleanliness of Parts and Accessories Department and keep inventory neatly stacked and orderly.

·         Provide excellence customer service to all of the dealership’s customers.

·         Assist Parts and Accessories manager with attaining retail sales and profitability plans in Parts and Accessories.

  • Greet customers immediately, in a courteous and friendly manner.
  • Develop and share knowledge of all Parts and Accessories merchandise, parts history, and motorcycle service.
  • Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
  • Handle telephone transactions quickly, and courteously.
  • Point out any sales, specials, new merchandise and offer additional product that may compliment the customer purchase.
  • Assist customers with determination of Parts and Accessories requirements and research merchandise in catalogues.
  • Accept cash & credit card payments for merchandise purchases.  Keep cash register accurate.
  • Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.

 

Additional Skills

 

·        Must have ability to get along with a broad customer base.

·        Knowledge and experience with servicing of Harley-Davidson motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.

·        Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.

·        Knowledge of motorcycle front end, suspension, and engine components and the commitment to continually develop knowledge.

·        Ability to look up parts and quote prices for parts using proper catalogue for particular motorcycle.

     

 

 

Applicant Information Form (required fields have an *):
*First Name:
*Last Name:
Address:
Address (2):
City:
State/Province:
Zip/Postal Code:
Country:
Home Phone: --
Cell Phone: --
Work Phone: -- Ext:
*E-mail:
Comments/Qualifications:
*Please check your area(s) of interest:
 Sales
 Administration/Office
 Finance
 Parts and Accessories
 Service
 Apparel
Other

    Join the Crow River
    Member Program

The more you spend, the more
points you can make towards
future purchases.*

Spend $1, get 1 point
500 points = $25
1,000 points = $100
5,000 points = $600

NEVER Expires, NEVER Lose Points

NO Hidden Fees, NO Payments, NO Waiting~Points Added Immediately, NO Confusing Point System

Cards available now!

* Program applies to MotorClothes,
Parts & Accessories only.

Gift  & Loyalty Cards
Check your balance here.

Click for Delano, Minnesota Forecast

Join our
E-Newsletter

First Name:

Last Name:

E-mail:

EXCLUSIVE DEALER
OF


Policies | Privacy | Terms | Site Map   ©2010 Dominion Enterprises